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FEB 02, 2016

Introducing Multi-User Accounts and Performance Upgrades

Multi-user account image

We have lots of big plans for Gemini in 2016 — and the first few pieces of those plans are already coming together. You may have noticed our new Activity Feed, which went live for everyone three weeks ago. We’re going to be using that section of the website more and more in the future to get you the information you need when you want it as you trade bitcoin.


At the same time, we also greatly improved the performance of our core exchange engine. We didn’t want to make a big deal of it until collecting some data after the release, but now we’ve gone back and taken a look at those before-and-after numbers. Measuring the round-trip time for order placement and order cancellation through our API, we’re seeing:

  • a ~40–60% decrease in median round-trip time
  • a ~45% decrease in the standard deviation


This past weekend, we released one of your most commonly requested features: multiple-user accounts (i.e., sub accounts of one master account). Now, multiple people within an organization can register for Gemini and share access to the same trading account. Administrators can grant each user a different access level depending on their role in the organization (e.g., manager, trader, auditor). To get started, just head to the User Management page, or click User Management from the settings menu in the upper right corner of the Gemini dashboard:
From there, you can invite new users to your account and assign each one an access level. The currently available access levels and their capabilities are outlined in the table below:

If there are any access levels you would like us to add or change, please get in touch at

You’re welcome to use these new features even if, like most Gemini users, you have a Gemini personal account. For instance, you can invite your family to join your account, so you all can buy & sell bitcoin and share a common account balance. If you are currently using your Gemini personal account to conduct business, please get in touch with us at so we can work with you to upgrade your account to an institutional one.

And even if you don’t use our new User Management features, there’s a lot more in store over the next few months. Our engineering team is currently hard at work to bring you new connectivity options, faster deposits and withdrawals, and, at long last, new currencies to trade. At the same time, our intrepid legal team is hard at work getting Gemini approved to operate in all 50 states, as well as, around the world.

It’s going to be an exciting year for Gemini, and I hope you’ll join us for the ride.

Onward and Upward,

Eric Winer


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