Introduction
Interpretation and Definitions
2.1 For the purposes of this User Agreement:
Our Services
The User’s General Obligations
Platform Execution Services
Platform Public Data
Supported Contracts and Other Services
Account
Trading
Orders
Trade Confirmation
Funding, Collateral and Margin Funding
Settlement
Liquidation
Insurance Fund
Auto-Deleveraging
Market Misconduct
Platform Breach
Notices
Representation and Warranties
Fees
Emergency
Record Keeping, Confidentiality and Regulatory Reporting
Obligation to Notify the Company
Compliance, Severability
Conflicts of Interests
Amendments
Clicking "I Agree"
Disclaimer of Warranties
Disclaimer of Liability
Indemnities, Legal Costs
Reasonable Care
Force Majeure
Entire Agreement
Separately Negotiated Arrangements
Transfer
Relationship of the Parties
Injunctive Relief and Specific Performance
Change of Control
Survival
English Language Controls
Non-Waiver of Rights
Governing Law
Dispute Resolution
Waiver of Representative Proceedings
Unsolicited or Private Communications
Miscellaneous
Third-Party Service Providers
Third-Party Information Accuracy and Usage
Restricted Access to the Platform
Investor Compensation Scheme
Enforcement Event and Remedies
Gemini Intergalactic EU Artemis Derivatives User Agreement
Last updated: 4 September, 2025
Introduction
- Welcome! Thanks for visiting Gemini's brokerage service platform (the "Platform") operated by and proprietary to Gemini Intergalactic EU Artemis, Ltd. (the "Company"), a private limited liability company registered in Malta, with company number C110965, licensed and regulated by the Malta Financial Services Authority (the "MFSA") as a Class 2 Investment Firm under the Investment Services Act (Chapter 370, Laws of Malta) (the “IS Act”). References in this User Agreement (as defined below) to "Company", "we", "our" or "us", are to the Company, and references to "you" or "your" are to a User, the person(s) with whom the Company enters, or has entered into, this User Agreement, and/or the person(s) who is/are visiting, accessing or using, or attempting to visit, access or use, the Platform.
- You agree and understand that by signing up and/or opening an Account (as defined below), clicking "I AGREE" and/or visiting, accessing or using, or attempting to visit, access or use, the Platform, you have been appropriately categorised as Retail Client, Professional Client or Eligible Counterparty under the regime established under Directive 2014/65/EU on Markets in Financial Instruments ("MiFID II"), have received all relevant disclosures under the MFSA’s Conduct of Business Rulebook (as defined below), and (where applicable) have undergone an appropriateness assessment for trading complex products, and are therefore agreeing to enter into this User Agreement including, without limitation, any and all other policies, documents, materials or information incorporated by reference herein (collectively, as amended, supplemented or replaced from time to time, the "User Agreement") among yourself, the Company and all Users, and be legally bound by its terms and conditions. As this User Agreement is a legally binding contract, please carefully read through all the terms and conditions in this User Agreement before visiting, accessing or using the Platform. If any of the terms or conditions in this User Agreement are unacceptable to you, please do not visit, access or use the Platform. You specifically consent to the provision of information via the Platform and website of the Company.
- The Company reserves the right, in its sole and absolute discretion subject to Applicable Laws and Regulations (as defined below), to amend, supplement and/or replace at any time, and from time to time, any or all of the terms and conditions in this User Agreement. You agree and understand that by logging into your Account or authenticating to the Company's application programming interface ("API") with your API key ("API Authenticating" or "API Authentication") following any change to this User Agreement, your login or API Authentication, as applicable, shall constitute your agreement to the amended, supplemented and/or replaced User Agreement between you and the Company, and you agree to be legally bound by its terms and conditions as amended, supplemented and/or replaced. You should, therefore, read this User Agreement from time to time. You agree and understand that the Company has the right to require your affirmative assent and continuing acceptance of this User Agreement, from time to time, as a condition of your accessing or using the Platform, logging into your Account, or API Authenticating, as applicable. If you do not agree to be bound by this User Agreement, you should not visit, access or use the Platform, login to your Account, or API Authenticate. Should a User disagree with this User Agreement (including any amendments, supplementations and/or replacements), the User should close their Account in accordance with Clause 8.14 below.
- Please ensure that you have read, understood and accepted the risks described in the Risk Disclosure Statement before signing up and opening an Account with the Company. You should be aware that the risk of suffering losses in trading or holding financial instruments offered by the Company can be substantial. You should carefully consider whether trading or holding such financial instruments is suitable for you in light of your financial condition and obtain appropriate legal, tax, financial and/or other advice from a qualified professional.
- The Company is regulated by the MFSA, as an investment firm, under the IS Act, and is subject to the laws of Malta. The Company is authorised to provide the following investment services: (a) Dealing on Own Account; (b) the Execution of Orders on Behalf of Other Persons. We may provide these investment services to Retail Clients, Professional Clients or Eligible Counterparties in relation to certain financial instruments under MiFID II and the IS Act. The list of financial instruments covered by our investment services licence (the "Licence") may be viewed from the MFSA’s website (see link below at Clause 1.7) and is also available from the Company, upon request.
- The Company is also duly authorised to provide the following ancillary services under MiFID II and the IS Act: (i) safekeeping and administration of financial instruments for the account of clients, including custodianship and related services such as cash, collateral management and excluding maintaining securities accounts at the top tier level; (ii) granting credits or loans to an investor to allow him to carry out a transaction in one or more financial instruments, where the firm granting the credit or loan is involved in the transaction; (iii) foreign exchange services where these are connected to the provision of investment services; and (iv) investment research and financial analysis or other forms of general recommendation relating to transactions in financial instruments.
- The Company provides its investment and ancillary services in accordance with Applicable Laws and Regulations. A copy of our Licence is available, upon request. For further details concerning the Company, you may refer to the financial services register of the MFSA .
- We offer certain complex instruments bearing a high risk of losing money. You should consider whether you understand how our products work and whether you can afford to take the high risk of losing your money. Please proceed at your own risk. By entering into transactions brokered through the Company or its affiliates, you acknowledge and agree that such transactions may involve third-party counterparties that are not affiliated with the Company or any of its affiliates. In such cases, you are contracting directly with a third party, and you bear all associated risks, including but not limited to counterparty credit risk, performance default, and settlement failure. The Company and its Affiliates do not assume any responsibility or liability for the performance, terms, or outcome of any product or transaction entered into with such third-party counterparties. The terms and conditions applicable to third-party financial instruments, derivatives and transactions are available on the Platform, and it is your sole responsibility to review, understand, and accept those terms prior to transacting. You are encouraged to conduct your own independent due diligence before entering into any such trade.
- You can contact the MFSA in the following ways:
Interpretation and Definitions
2.1 For the purposes of this User Agreement:
- any actual, attempted, threatened or proposed Market Disruption Event, Market Misconduct, Platform Breach or manipulative activity;
- any circumstance that materially affects the performance or operation of the Platform or the Users including (but not limited to) flood, pandemic, extraordinary weather conditions, earthquake, act of God, fire, war, insurrection, malicious acts of damage, riot, labour dispute, accident, communication failure, power and electricity supply failure, equipment or software malfunction; and
- any action taken by a regulatory, governmental, judicial, arbitral, quasi-governmental or other authority or agency having an impact on the Platform or the Users.
- an Index Constituent that contributes to the Index price of a Contract experiencing any outage or error; or
- any other event or circumstance occurring which the Company determines has the effect of restricting orderly and fair trading.
- a new Order;
- a change to an open Order;
- a cancellation of an open Order; or
- a change in the leverage in respect of an Order or a Position.
- References to this User Agreement or any other agreement, policy, document, material or information incorporated herein includes any amendment to, or supplementation or replacement of, this User Agreement or any such agreement, policy, document, material or information.
- Section headings in this User Agreement are for convenience only, and do not govern the meaning or interpretation of any provision of this User Agreement. Unless this User Agreement expressly provides to the contrary, any reference in this User Agreement to:
- certain information being "as described" on the website and/or API documentation means that such information on the website and/or API documentation is being provided for general information and reference purposes only (but the terms of this User Agreement prevail and such information on the website and/or API documentation does not amend, prevail over or affect the interpretation of this User Agreement);
- a formula, calculation, ratio, matter, policy, threshold, balance, sum, amount, event or any other matter "as determined by the Company" means such matter as determined by the Company in its sole and absolute discretion;
- "amend" means any amendment, novation, supplement, extension, replacement or restatement;
- a party or any other person includes its successors in title, permitted assigns and permitted transferees;
- a "person" includes any individual, firm, company, corporation, government, state or agency of a state or any association or body (including a partnership, trust, fund, joint venture or consortium), or other entity (whether or not having separate legal personality);
- "include", "includes", or "including" means including without limitation;
- a provision in any Applicable Laws and Regulations is a reference to that provision, as may be amended, supplemented or re-enacted from time to time;
- the words "hereof," "herein," "hereunder" and words of similar import, shall refer to this User Agreement as a whole and not to any particular provision of this User Agreement;
- "extent" in the phrase "to the extent" shall mean the degree to which a subject or other thing extend and such phrase shall not mean simply "if";
- "or" shall not be interpreted to be exclusive; and
- words importing the singular shall be deemed to include the plural and vice versa and words importing a specific gender shall include the other genders (male, female or neuter).
- A Clause or a Schedule is a reference to a clause of or a schedule to this User Agreement.
- In the event of any inconsistency between the provisions of this User Agreement and the terms of the relevant Contract Specifications for any Contract, Order, Trade and/or Position, the terms of the relevant Contract Specifications will prevail with respect to the relevant Contract, Order, Trade and/or Position.
Our Services
- To access and use the Platform, you must meet the following trading criteria (the "Trading Criteria") to the satisfaction of the Company:
- you are a person with full legal capacity and authority to (i) access and use the Platform, and (ii) enter into and deliver, and perform your obligations under this User Agreement, and any other agreement(s) entered into pursuant to, or in connection with, this User Agreement;
- (in the case of an individual) you are above 18 years old and of legal age to form a binding contract under all Applicable Laws and Regulations, and have full capacity to enter into this User Agreement, and any other agreement(s) entered into pursuant to, or in connection with, this User Agreement, and to make decisions regarding your investments or transactions;
- you have accepted and agreed to be legally bound by the terms and conditions of this User Agreement in their entirety;
- you have read, understood and accepted the risks described in the Risk Disclosure Statement in their entirety;
- you have made the representations and given the warranties set out in this User Agreement;
- your Account has not been disabled, suspended, removed or closed under this User Agreement;
- you are not a person or entity subject to sanctions or restrictions under applicable EU, Maltese or international financial sanctions regimes, and are not resident in a jurisdiction where the Company is prohibited from providing investment services;
- you are not restricted or prohibited from accessing or using the Platform by any Applicable Laws and Regulations; and
- you comply with this User Agreement, all Applicable Laws and Regulations and any other terms imposed by the Company.
- You acknowledge that you have been notified of, and agree with, your classification as a Retail Client, Professional Client or Eligible Counterparty.
- The User is aware that the level of protection offered to each User depends on the category assigned to that User. Retail Clients enjoy the highest level of client protection in terms of the MFSA’s Conduct of Business Rulebook. A User may request to be treated under a different classification. The Company will only uphold any such request from a User if the relevant regulatory criteria and procedures of the Company have been satisfied.
- Unless otherwise stated by you, we will generally send correspondence to you in electronic format including (a) via e-mail, (b) through the Platform, or (c) through other Distance Communication Means selected by us, in each case at the contact address or number indicated by you.
- There is no guarantee that communications through any Distance Communication Means will be secure, virus free, or successfully delivered. We are not liable to you, and you accept responsibility if, due to circumstances beyond our reasonable control, messages are intercepted, delayed, corrupted, not received or received by someone else.
- Any communication to us shall be deemed to have been delivered on the date when it is actually received by us. We will not accept liability for any errors, inaccuracies, omissions, or delays in the transmission of any communications sent by you.
- Our address and contact details are indicated on our website, or as may be communicated or notified by us in writing to you from time to time.
- We undertake an appropriateness assessment for Retail Clients to determine knowledge and experience in relation to our products before providing our investment services. The Company will undertake this assessment based on the information and documents provided by the User. It is the User’s responsibility to ensure that any statements, information and documentation are complete, accurate and up to-date. Any material changes shall be notified to the Company without delay.
- You may hold money with other Gemini affiliates or third parties under a Related Contract.
- Trading on our Platform carries a high degree of risk and is not appropriate for everyone. You should ensure you fully understand the risks involved before using our services and take appropriate investment, financial, legal, tax and other necessary professional, independent advice. The risks associated with trading on the Platform are available in our Risk Disclosure Statement. You should read our Risk Disclosure Statement in its entirety and fully understand the risks before entering into this User Agreement.
- The levels of leverage available to Retail Clients, Professional Clients and Eligible Counterparties are available on our website or upon request from the Company.
- We will not make personal recommendations to you or give you any advice or recommendations including, for the avoidance of doubt, any tax related advice. Any explanation we may provide, as to the terms of a transaction, or its performance characteristics, will not amount to investment advice. It is your responsibility to evaluate each transaction and ensure that it meets your requirements and investment preferences.
- Without prejudice to any of the Company's rights under this User Agreement, the Company may, in its sole and absolute discretion, cease, disable, restrict or terminate your use of, and/or access to, the Platform at any time for any reason or no reason whatsoever. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any such cessation, disablement, restriction and/or termination of your use of, and/or access to, the Platform.
- If you signed-up for a service exclusively via a Distance Contract, and you qualify as a ‘consumer’ under the Distance Selling Regulations, you may have a right to cancel the distance contract within fourteen (14) calendar days (the “Cooling-Off Period”). The Cooling-Off Period starts running from the later of (a) the day of the conclusion of the Distance Contract, or (b) from the day on which you receive a copy of this User Agreement. You may exercise this right of withdrawal by completing and submitting a cancellation request to us through the Platform (a “Cancellation Request”). Once sent, a Cancellation Request is irrevocable.
- This right of withdrawal does not apply:
- if during the Cooling-Off Period you placed an order, or otherwise were provided with a service, in relation to any product whose price depends on fluctuations in the financial market outside our control;
- if the distance contract has been fully completed by both parties at your express request before you exercise the right of withdrawal; or
- if, prior to the start of the Cooling-Off Period, you visited our offices or you otherwise met one of our representatives face-to-face.
- If you submit a Cancellation Request and your right of withdrawal applies, then the Distance Contract will be considered null and void. No benefit can be claimed by you under the Distance Contract once you have submitted a Cancellation Request.
- If you exercise your right of withdrawal:
The User’s General Obligations
- Each User shall on an on-going and continuing basis:
- meet the Trading Criteria;
- comply with this User Agreement and all Applicable Laws and Regulations;
- cooperate with, and provide all requisite information or assistance to, the Company and any Gemini Service Provider, to facilitate or support the Company's compliance with all Applicable Laws and Regulations;
- take any other action that the Company determines, in its sole and absolute discretion, is necessary or desirable to ensure a fair and orderly market; and
- ensure that all information provided or made available to the Company and any Gemini Service Provider is true, accurate, complete and up-to-date.
- refrain from engaging in any conduct that constitutes or may constitute market abuse, manipulation, insider dealing, or any other form of unfair or unlawful trading practice, whether under MiFID II, the EU Market Abuse Regulations (Regulation (EU) No 596/2014), or other Applicable Laws and Regulations. The User agrees not to engage in any activity that may interfere with the integrity of the market, create a false or misleading appearance of liquidity or pricing, or otherwise impair the orderly execution of transactions.
Platform Execution Services
- The Platform is a trading facility available for Users.
- The Platform can be accessed during Trading Hours, save that, without prejudice to any of the Company's rights in this User Agreement, the Company may temporarily halt or limit access to (or use of) the Platform (a "Trading Halt").
- Orders will be processed according to our Order Execution Policy, which is available [here]. You will be deemed to have accepted Our Order Execution Policy upon signing up to this User Agreement. The Company aims to execute all transactions at the best price available at the time in accordance with the Order Execution Policy.
- When you place an Order with us, you expressly agree that you understand all the terms and conditions attached to such Order.
- Nothing under this User Agreement, and nothing in the relationship between you and the Company gives rise to any fiduciary, advisory, trust, agency or equitable duties by the Company. No communication or information provided to you by the Company is intended as, or shall be considered or construed as, investment advice, financial advice, tax advice, trading advice, or any other sort of advice. You should consult your legal, financial, accounting, tax and other professionals or advisers regarding your specific situation, before you access the Platform, submit any Order or enter into any Trade or Contract. The Company shall have no obligations to you under this User Agreement except as expressly and specifically set out in this User Agreement.
- Nothing on the Platform shall be construed as the Company marketing, promoting, soliciting, recommending or advising on, or in respect of, any of financial instruments. The Company does not, and has no obligation to, advise a User on the merits, risks and/or any other aspects of any such financial instruments. Each User shall make its own independent decision to access and use the Platform, place Orders and/or enter into Trades. Each User is fully and solely responsible for any Losses incurred in respect of its Trades. Users should seek independent advice, where appropriate. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, arising from, or as a consequence of, any decisions you make to place Orders and/or enter into Contracts or Trades on the Platform.
Platform Public Data
- The Platform contains certain trading information publicly available ("Public Data"). Such Public Data provided on the Platform, or the website, is for general information purposes only. No representation or warranty, express or implied, is made to the Public Data's availability, accuracy, reliability or completeness. The Company expressly disclaims any and all liability for the availability, accuracy, reliability or completeness of the Public Data. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, the Public Data being unavailable, inaccurate, unreliable and/or incomplete.
Supported Contracts and Other Services
- The list of financial instruments which can be traded on the Platform and their respective Contract Specifications are available [here].
- The Company may in its sole and absolute discretion and at any time, subject to Applicable Law and Regulations:
- suspend trading of or remove any financial instruments from the Platform;
- add new financial instruments to the Platform; and
- amend any provision or term of any Contract (including the Contract Specifications in respect of a Contract).
- Where practicable and in line with the Applicable Law and Regulations, the Company will give the User prior written notice of material changes affecting their positions. Without prejudice to the generality of the foregoing, the Company may not be able to give Notice where it suspends or removes the trading of a type of financial instrument from the Platform due to any action, request or directive by a governmental, regulatory or other authority. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, arising from, or as a consequence of, any such action taken by the Company.
- You acknowledge and agree that the Platform only supports certain financial instruments, and this may change from time to time. The Company may, in its sole and absolute discretion, suspend or terminate its support for any financial instrument from the Platform, and the Company will use reasonable endeavours to give reasonable Notice where practicable. Without prejudice to the generality of the foregoing, the Company may not be able to give Notice where it suspends or terminates its support for any of its services from the Platform due to any action, request or directive by a governmental, regulatory or other authority. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any such action taken by the Company.
- The Company has sole and absolute discretion, without prior Notice to you or any other persons or entities, in determining whether or not it would make available some or all of the products and services offered on the Platform in any jurisdiction. The availability of some or all of such products or services in any specific jurisdiction depends on a number of factors, including, without limitation, whether the provision or receipt of such products or services is lawful in that jurisdiction. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, arising from, or as a consequence of, the availability or unavailability of any or all of such products and services offered on the Platform.
- The Company may also make available other products or services, from time to time, to persons deemed to be eligible for such products or services in the Company's sole and absolute discretion, which shall be subject to such terms and conditions as may be prescribed by the Company. Such terms and conditions may be incorporated by reference into and supplement this User Agreement.
- You acknowledge and agree that the Company may modify part of or all of the Platform without prior Notice.
Account
- Only persons who have opened an account with the Company (an "Account") and successfully completed the Company's AML Program and an appropriateness assessment (whenever necessary), are considered customers of the Company, and hence a User. The User agrees that they will not allow any unauthorised persons, or any other persons who have not successfully completed the Company's AML Program, to access or use their Account. Subject to the Company's AML Program, an Account may be opened on behalf of an institution by an individual who is a beneficial owner and/or designated representative of the said institution. By doing so, the individual warrants and agrees that he/she is a beneficial owner and/or designated representative of the said institution. The Company, or a third-party service provider, is hereby authorised to take any measures that the Company considers necessary to verify and authenticate the person's identity, confirm the information submitted, and to take any action the Company deems necessary based on the results.
- In furtherance of the Company's AML Program, the Company reserves the right to require Users to provide the Company with additional information and/or require Users to undergo a background check prior to being authorised to use the Platform, or at any point thereafter, in accordance with Applicable Laws and Regulations.
- In order to access the Platform, the User must register and open an Account. Each Account may have one or more sub-accounts (a "Sub Account(s)").
- The User's Account Balance, as displayed on the User's trading screen when using the Platform, may reflect different balances under different services provided by other Gemini entities and third parties under Related Contracts.
- Each User is only permitted to access their Account using their Account login credentials and other required forms of authentication. The Company requires multi-factor authentication ("2FA") to keep each Account safe and secure. As a result, each User is required to use at least two forms of authentication when accessing their Account and performing certain operations in their Account. If the User chooses to install and use a 2FA application on a device (e.g., phone or tablet) on which the operating system has been tampered with in any way, the User does so at their own risk. This includes, but is not limited to, a "rooted" (Android) or "jailbroken" (iOS) device. The Company reserves the right in its sole discretion to prohibit access from or by any device on which the operating system has been or is suspected of having been modified or tampered with. The User agrees that the Company may provide their 2FA data to a third-party service provider in order to help the Company authenticate the User.
- Each User agrees that their Account login credentials and any other required forms of authentication, where applicable, have been chosen by the User. Each User also agrees to keep their Account login credentials and any other required forms of authentication, including their API keys, confidential and separate from each other, as well as separate from any other information or documents relating to their Account.
- Each User agrees and understands that their disclosure of login information to third parties may negate the Company's user authentication measures and allow unauthorised access to their Account. Each User agrees that the Company cannot be held liable for unauthorised access or other Loss resulting from their disclosure or other transmission, whether intentional or inadvertent, of their login information to third parties except where otherwise required by Applicable Law and Regulations.
- Each User agrees and understands that they are solely responsible (and they will not hold the Company responsible) for managing and maintaining the security of their Account login credentials and any other required forms of authentication, including their API keys. Each User further agrees and understands that, the Company is not responsible (and they will not hold the Company responsible) for any unauthorised access to or use of their Account, except where otherwise required by Applicable Law and Regulations.
- Each User agrees and understands that they are responsible for monitoring their Account. If they notice any unauthorised or suspicious activity in their account, they are to visit the Company's Help Center and notify the Company immediately.
- The Company will use the email address on record for the User's Account as the primary means of communicating with the User. Each User acknowledges and agrees that the only authorised way to contact the Company is through the Help Center. Third parties may advertise or publish alternative ways to contact the Company or use other measures to pose as the Company. The Company cannot verify the authenticity of any such alternative contacts, and they pose a risk of fraud and other malfeasance. As such, Users are strongly recommended not to attempt to contact the Company using these methods. Each User agrees that the Company cannot be held liable for unauthorised access to their Account or other Losses resulting from such fraud or other malfeasance by third parties. To ensure that each User receives all of the Company's communications, they agree to keep their email address up-to-date and immediately notify the Company if there are any changes. Delivery of any communication to a User's email address on record shall be considered valid and effective for all purposes. Any email communication shall be considered to be received by you immediately upon our sending of the relevant email to you. If any email communication is returned as undeliverable, the Company retains the right to block the User's access to the Platform until the User provides and confirms a new and valid email address.
- It is important for Users to understand that it is their sole responsibility to review their Account Information and any Notices. Each User also agrees and understands that for the purposes of review and acknowledgment, they will be deemed to have reviewed their Account Information and all Notices on a regular basis. If for any reason they are unable to do so, or they do not receive the Company's communications, it is their responsibility to visit the Company's Help Center and notify the Company immediately.
- Each User understands that every communication sent to their email on record will be deemed to have been acknowledged as correct, approved, and confirmed by them unless the Company had received Written Notice to the contrary within three (3) calendar days from the date the communication was sent except to the extent the Company is required to act otherwise under Applicable Law and Regulations.
- The Company retains the right to make changes or adjustments to the User's Account as necessary and appropriate, and in the Company's sole and absolute discretion, to comply with any Applicable Laws and Regulations or to ensure market integrity. Please see the "Clearly Erroneous Transaction Policy" section below for more information.
- Subject to the terms of this User Agreement, Users may close any of their Accounts at any time. Each User agrees and understands that closing an Account will not affect any rights and obligations incurred prior to the date of Account closure. Users may be required to either cancel or complete all Contracts, Orders, Trades or Positions and, in accordance with the provisions of this User Agreement, provide transfer instructions on where to transfer any assets remaining in their Account. Users are responsible for any and all fees, costs, expenses, charges, or obligations associated with the closing of their Account. In the event that the costs of closing of their Account exceeds the value in their Account, the User is responsible for reimbursing the Company the amount of such shortfall. Users may not close any of their Accounts to avoid paying any Fees otherwise due or to avoid any examination or other requirements relating to the Company's AML Program, or if any such closure of Accounts is restricted or prohibited by Applicable Laws and Regulations.
- Each User agrees and understands that the Company has the right to immediately (i) suspend, terminate and/or restrict access to, their Accounts and all Accounts beneficially owned by them and any members of their household or for which they are a representative or authorised signatory and, in the case of entities, any affiliates or related entities (each, a "Related Account"), (ii) suspend, terminate and/or restrict the User's access to the Platform and any or all of the products and services on the Platform, (iii) refuse to act upon any instruction, request or order from the User, (iv) refuse to complete, block, reverse, cancel, modify and/or disregard any Order, Contract, Trade or Position, (v) freeze/lock assets in all such Accounts or Related Accounts and seek to recover additional assets in the event that the assets in their Accounts are insufficient to cover the Platform's Losses, and/or (vi) take any and all other actions (or refrain from taking any other actions) that the Company deems appropriate, in each case if the Company suspects or has determined, the User and/or any such Accounts or Related Accounts to be in violation of:
- any provision of any Trade, Contract or this User Agreement;
- any Applicable Laws or Regulations; or
- the Company's AML Program,
- Each User further agrees and understands that the Company has the right to immediately (i) suspend, terminate and/or restrict access to, their Accounts and any Related Account, (ii) suspend, terminate and/or restrict the User's access to the Platform and any or all of the products and services on the Platform, (iii) refuse to act upon any instruction, request or order from the User, (iv) refuse to complete, block, reverse, cancel, modify and/or disregard any Order, Contract, Trade or Position, (v) freeze/lock the assets in all such Accounts or Related Accounts and seek to recover additional assets in the event that the assets in their Accounts are insufficient to cover the Platform's Losses, and/or (vi) take any and all other actions (or refrain from taking any other actions) that the Company deems appropriate,:
- the Company is required or requested to do so by a regulatory authority, governmental authority, judicial body or agency, court order, or subpoena;
- their Account is, or is related to any account that is, subject to any pending litigation, investigation, or governmental or regulatory proceeding;
- their Account has a negative balance for any reason;
- their Account has a balance that needs to be reconciled for any reason;
- the Company believes someone is attempting to gain unauthorised access to their Account;
- the Company believes there is unusual activity in their Account;
- the Company believes that the User is using the Platform, their login credentials, or other Account Information in an unauthorised or inappropriate manner; or
- their Account has not been accessed in two years or more.
- If a User's Account has been suspended or terminated or a restriction has been imposed on the User's access to the Account, the User will be notified when accessing the Platform. The Company may give Written Notice as soon as practicable that the User's Account has been suspended or terminated or that a restriction has been imposed on the Users access to the Account, and may disclose the reasons for any such suspension, termination or restriction, if permitted to do so by Applicable Laws and Regulations.
- Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any action or inaction of the Company pursuant to this Clause 8 except where otherwise required by Applicable Law and Regulations.
- Each User agrees and understands that the Company has the right to immediately investigate their Account and any Related Account, in any of the following circumstances:
- if the Company suspects, that the User and/or any such Account has committed a Conduct Violation;
- if the Company is required or requested to do so by a regulatory authority, governmental authority, judicial body or agency, court order, or subpoena;
- if the Account is, or is related to any Account or Related Account that is, subject to any pending litigation, investigation, or governmental or regulatory proceeding;
- the Company believes someone is attempting to gain unauthorised access to their Account;
- the Company believes there is unusual activity in their Account;
- The Company may (but is not obligated to), in its sole and absolute discretion, give Written Notice that a User's Account is the subject of an investigation and may (but is not obligated to), in its sole and absolute discretion, share the general nature of the investigation, if permitted to do so by Applicable Laws and Regulations.
- Each User agrees and understands that upon the Company's request and within the time frame designated by the Company, the User and any related party are obligated to respond to any interrogatories in writing and to furnish any documentary materials and other information in connection with any investigation initiated pursuant to this User Agreement. Each User agrees and understands that neither them nor any related party shall impede or delay any investigation or proceeding conducted pursuant to this User Agreement, nor refuse to comply with any request made pursuant to this User Agreement. Following the conclusion of an investigation, the Company will make, in its sole and absolute discretion, a determination based upon the weight of the evidence.
- Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any such investigation or determination.
- Each User agrees and understands that if the User, their Account, or any Related Account is determined, in the Company's sole opinion, to have committed a Conduct Violation, the Company has the right to debit from their Account or any Related Account (i) the value of any incentives, Trading Fee discounts or rebates that the User or the holder of a Related Account has received in connection with this User Agreement at any time after one year preceding the date on which the Company become aware of the existence of the Conduct Violation and (ii) any other Losses suffered by the Company as a result of the Conduct Violation. The Company also has the right to make changes in the User's Account, or any Related Account, where such assets were credited to their Account, or any Related Account, in reliance on their obligation to fund the purchase price and the User having failed to fulfil such an obligation. In such an instance, the Company has the right to retain any such assets, including any appreciation in price or value thereof. Each User further agrees and understands that if the Company determines, in its sole opinion, that a User has colluded, coordinated, and/or collaborated with any other User to commit a Conduct Violation, all such Users will be jointly and severally liable for the whole value of any incentives, Trading Fee discounts, rebates, and/or Losses to which the Company is entitled under this Clause and any such amounts may be debited, in the Company's sole and absolute discretion, from these Users' Accounts, or in each case, any Related Account.
- Each User agrees and understands that the Company has the right to suspend, terminate and/or restrict their access to the Platform and any Account(s) or Related Account(s) at any time and for whatever reason (including, without limitation, for violation of this User Agreement or Applicable Laws or Regulations) or no reason whatsoever, and that if the Company does so, the User's obligations under this User Agreement will continue until they are satisfied in full, extinguished or expressly waived by the Company. Each User further agrees and understands that the Company has the right to take any and all necessary and/or appropriate actions pursuant to this User Agreement and/or Applicable Laws and Regulations. If a User's Account is terminated, then subject to any requirements, restrictions or prohibitions under Applicable Laws and Regulations, the Company will return the User's balance, less (a) the value of any and all Fees, Trading Fee discounts, rebates, debts owed to the Company, offsets, and/or Losses that the Company is entitled to pursuant to this User Agreement, and/or (b) any and all amounts, debts, obligations or liabilities (whether accrued, contingent or otherwise) that the User owes under any and all Orders, Trades and Contracts ((a) and (b) collectively, the "Deductions"). Subject to any rights or claims that the Company, any User or any other persons or entities may have against the balance of the User's Account, any investigation, court order, or subpoena, and/or any requirements, restrictions or prohibitions under Applicable Laws and Regulations, if there is a balance remaining in the User's Account, the User agrees that the Company will return the remaining assets (less any and all Deductions) to the User's account held by the relevant Gemini entity. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, arising from, or as a consequence of, any such suspension, termination and/or restriction on access to the Platform, and/or any Account(s) and/or Related Account(s).
- The User covenants with the Company that they shall, on demand by the Company, pay, discharge and satisfy all of its present and future obligations and liabilities to the Company, whether actual or contingent and whether owed jointly or severally, as principal or surety or in any other capacity, under or in connection with this User Agreement or under any Contract, Trade or Position, together with all interest (including, without limitation, default interest) accruing in respect of those obligations or liabilities (the "Secured Obligations"). As continuing security for the due and punctual payment and discharge of all Secured Obligations, the User, hereby grants the security interests listed in Schedule 1 to this User Agreement (the "Security"), in favour of the Company, over the specified assets (the "Secured Assets") held, deposited or credited to the User's accounts or favour, from time to time, with the Company or under any Relevant Contract (the "Secured Accounts").
- The User declares that to the extent that any Secured Assets are, for any reason, not effectively secured pursuant to this User Agreement, the User shall, as permissible by Applicable Laws and Regulations, hold the benefit of the same, on trust, for the Company as security for the payment and discharge of the Secured Obligations.
- At any time following the occurrence of a Platform Breach or Conduct Violation, or in the event of a Liquidation per the provisions of this User Agreement (including where the Company declares an Early Settlement or the User has amended a Position), (each an "Enforcement Event"), the Security created under this User Agreement, and/or any other relevant documentation, is immediately enforceable and the Company may enforce all or any part of that Security (at such time, in the manner and on the terms it thinks fit and take possession of and hold or dispose of all or any part of the Secured Assets (at the time, in the manner and on the terms it thinks fit (including whether for cash or non-cash consideration) as permissible under Applicable Laws and Regulations) and exercise all or any of the rights, powers, authorities and discretions conferred by law and by this User Agreement.
- By agreeing to and accepting the terms in this User Agreement, the User is hereby irrevocably and by way of security (termed an ‘irrevocable mandate granted by way of security’) authorising the Company, and the User gives the Company full permission, at any time and without prior notice to (i) exercise all remedies available under this User Agreement and Applicable Laws and Regulations, (ii) sell, transfer, redeem, or otherwise liquidate, including in the Company’s favour or to any third party, any of the assets or monies of the User, as well as to close any of the User’s open positions, and to apply the proceeds towards amounts owed or obligations due, and (iii) convert currencies, transfer, assign, deduct, set-off, net, and do such other things on the User’s behalf as may be reasonably necessary to ensure full payment of all amounts, or full satisfaction of all obligations, due by the User to the Company or to any third parties. These authorisations and mandates may not be withdrawn or revoked by the User but will remain in full force and effect until (i) this User Agreement is terminated and all amounts or obligations due, or that may be due, have been paid or satisfied in full, or (ii) the Company consents in writing to their revocation.
- Neither the Company, nor any receiver, shall be liable in respect of any of the Secured Assets or for any loss or damage which arises out of the exercise or the attempted or purported exercise of, or the failure to exercise any of, their respective powers, unless caused by its gross negligence or wilful default.
- All payments arising in relation to the Secured Accounts received by the Company whether by way of dividend, capital distribution or otherwise, as well as the proceeds of any sale of all or any part of the Secured Assets and received by the Company under this User Agreement following an Enforcement Event, shall be applied as follows: FIRST in payment of all fees, costs and expenses; SECOND in payment of any interest due; and THIRD in payment of the Secured Obligations, and the surplus, if any, after the Secured Obligations have been paid and performed in full, shall be paid to the User or such other person as may be entitled thereto.
- The obligations of, and the Security created by, the User under this User Agreement, and/or any other relevant documentation, will not be affected by an act, omission, matter or thing which, would reduce, release or prejudice any of its obligations under this User Agreement (without limitation and whether or not known to it or the Company).
- The Security shall terminate upon the performance and discharge of the Secured Obligations to the satisfaction of the Company. In the event that any payment or settlement of the Secured Obligations is either (a) challenged and/or avoided in a court of law or tribunal, at any time, whether as a preference or otherwise; and/or (b) reversed, revoked or declared null, at any time, by a court of law or tribunal, then the User shall, upon request and at no cost to the Company, execute and deliver to the Company all documents necessary to re-instate the Security to the same extent and under the same terms and conditions set out in this User Agreement.
Trading
- A User may, where permitted under this User Agreement, propose to enter into a Trade through the Platform by submitting an Order.
- The Company may service the User as principal (by entering into Contracts directly with the User as counterparty) or as an execution broker (by providing access to order matching and routing infrastructure for Users). When all applicable preconditions are satisfied, the Company will execute Trades in accordance with its Order Execution Policy.
- Each User is responsible for any Trade executed on the Platform. It is each User's responsibility to assess the merits and risks associated with the Trade.
- Each User is responsible for any Order made by them on the Platform, including ensuring that the Order is properly submitted on the Platform through the website, API or any other means which the Company may specify or make available from time to time. Order Management Requests may be rejected or cancelled by the Platform and/or the Company and it is each User's responsibility to verify whether an Order Management Request has been accepted by the Platform and/or the Company. Under no circumstance shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any Order not being submitted by a User or any Order Management Request being rejected, cancelled or not received by the Platform for any reason except where otherwise required by Applicable Law and Regulations. Orders are submitted to the Platform at the User's own risk.
- The Company is entitled to rely on, and a User is bound by, all Orders and Trades made by the User through their Account.
- The Company may impose any minimum and/or maximum limits to: (a) the number or amount of Orders that the User may submit on the Platform, (b) the number or amount of Trades that the User may enter into, and/or (c) the number or amount of Positions that the User may maintain.
- The Company shall have the right to suspend or restrict your ability to place Orders at any time
- While the Company strives to ensure that your Order and/or Trades would be processed as soon as practicable, there may be instances in which the processing of your Order and/or Trades is delayed or has to be cancelled due to whatever reason (including, without limitation, if there is any system, technical or operational issues that prohibits the Platform and/or the Company from processing your Order and/or Trade) or for no reason whatsoever. Under no circumstance shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any cancellation or delay in processing any Order, and/or Trade.
Orders
- You understand and agree that the liquidation, settlement and certain other steps for certain Contracts offered by third-party service providers will be governed by the terms and conditions of such third-party service providers.
- The Company shall have the right to suspend or restrict your ability to place one or more Order Type(s). Under no circumstance shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, your inability to place any Order Type.
- Each User agrees and understands that Orders may be subject to delays, difficulties, or conditions affecting transmission or execution over which the Company has no control, including but not limited to mechanical or electronic failure or market congestion. However, the Company will apply best execution standards in accordance with Applicable Law and Regulations, and remains responsible whenever delays or errors are caused by internal systems or processes. Each User further understands that contingent Orders may not always limit losses as expected if market conditions prevent execution at or near the stop price. Where such Orders are advertised as a product feature, the Company will make reasonable efforts to explain any execution risks and limitations. All Orders may be subject to automated compliance checks. If an Order is flagged or meets certain criteria, it may require manual review and approval. The Company will use commercially reasonable efforts to review these Orders promptly and will notify the User if an Order is rejected or cancelled. The Company may also require the User to confirm an Order by phone or other authentication before execution.
- Subject to certain validation and risk checks conducted by the Platform, the Order may be accepted by the Platform. Upon an Order being accepted by the Platform:
- the Company will send a Written Notice to the User confirming that the Order has been accepted by the Platform; and
- a hold will be placed on the relevant initial margin amount in the User's relevant Sub Account (that may be governed under a Related Contract) to which such Order is allocated, and such initial margin amount will not be available for any other purpose or be able to be transferred out of the Sub Account until the Order and/or Position is closed and all associated Fees are settled.
- Certain Orders may be cancelled by the User through the Platform before the Order is executed by the Platform. An Order is irrevocable and cannot be cancelled by the User after a Trade has been executed after being matched on the Platform.
- A User shall only submit and make Orders which represent a genuine intention to execute a Trade. A User must not submit or make Orders with the purpose of manipulating or creating a false market on the Platform, engaging in any Market Misconduct or otherwise submitting or making any Orders without the intention of executing a Trade. The Company monitors Orders and implements policies and measures to restrict and reject Orders which the Company considers to be manipulative, misleading, not genuine, non-bona-fide, or otherwise abusive.
- The Company considers a Trade to be clearly erroneous when its price is substantially inconsistent with the market price at the time of execution (each, a "Clearly Erroneous Transaction"). In making any such determination, which the Company may do so, the Company will take into account the circumstances at the time of the Trade, the need to preserve the integrity of the market, the need to maintain a fair and orderly marketplace, and the other considerations set out in Clause 10.9 below. Each User is responsible for ensuring that the appropriate price and order type is entered into the Platform. A simple assertion that a mistake was made by a User in entering an Order, or that the User failed to pay attention to or update an Order, is not sufficient to establish it as a Clearly Erroneous Transaction. In the event such user error results in a Trade, the User should make the Company aware of the error in a timely manner (generally within twenty four (24) hours of the erroneous Trade being executed). All Users hereby agree among themselves, and with the Company, that if the Company determines a Trade to be a Clearly Erroneous Transaction, it may declare the Trade null and void, in whole or in part. This decision will be based on objective criteria and in accordance with the Company’s policy and procedures for identifying, verifying, and resolving such transactions. The Company will notify all affected Users of its determination and provide a record of the basis for cancellation. If a Trade is declared null and void, all parties agree to take reasonable steps to return any assets received under that Trade. The Company will consider all relevant circumstances, including price movement and potential losses, and will act proportionately and fairly. Records of all such decisions, including the reason for cancellation and any steps taken to recover assets, will be maintained under Applicable Law and Regulation
- In determining whether a transaction is a Clearly Erroneous Transaction, the Company will consider the following:
- whether the Trade is unusual or suspicious;
- whether the Trade constitutes, or is entered into in connection with, any Market Misconduct, as determined;
- whether there was a disruption or malfunction in the operation of any trading system or component of the Platform, the Company, any Gemini Service Provider, or any Digital Asset network; or
- whether there were extraordinary market conditions or other circumstances in which the nullification or modification of Trades may be necessary for the maintenance of a fair and orderly market.
- The Company will decide and take any action pursuant to this Clearly Erroneous Transaction Policy as soon as practicable. If a User is a party to any action taken, the Company will notify the User via Written Notice as soon as practicable.
- Execution of Orders is subject to validation, risk checks, and any other applicable terms and conditions as determined by the Company in accordance with its execution arrangements and Order Execution Policy.
- The Company may, take any steps to amend, adjust, close, reverse, Liquidate, mitigate, off-set, deleverage or settle (as applicable) any Order, Trade or Position in respect of any User for any of the following purposes or in any of the following circumstances:
- in the event the Company declares an Early Settlement;
- to correct or adjust any clerical, operational or other error;
- upon the occurrence of a Market Disruption Event;
- where the Company determines, in its sole and absolute discretion, that there has been any breach of Applicable Laws and Regulations;
- where the Company determines, in its sole and absolute discretion, that it is necessary or desirable in order to preserve the integrity of the trading market;
- where the Company determines, in its sole and absolute discretion, that any Order or Trade is otherwise manipulative or abusive; or
- where the Company determines, in its sole and absolute discretion, that any Order or Trade constitutes, or is entered into in connection with, any Market Misconduct, and the Company shall provide the impacted User(s) with a Written Notice.
Trade Confirmation
- All information on your trading activities is available online via your Account. When we execute your Order, we will provide you with the essential information concerning the execution of that Order as soon as practically possible and no later than the first business day following the execution.
- You can generate daily, monthly and yearly reports of your trading activities. Your Account will be updated no later than twenty four (24) hours after activity takes place. We will keep records of your Transactions to comply with our own record keeping obligations, and we may disclose these records, if required, as evidence in any legal or regulatory proceedings.
- Subject to the other provisions of this User Agreement, all assets to be paid and/or delivered pursuant to the Settlement of a Trade shall be paid and/or delivered subject to, and in accordance with, the terms and conditions of the relevant Contract Specifications and this User Agreement.
Funding, Collateral and Margin Funding
- A User may fund Contracts using fiat or crypto-assets, subject to availability. All funding activities (including transfer, custody, and exchange) are governed by the Relevant Contract(s). If a Contract is fully funded, the Company will treat any such fiat or crypto-asset funding as authorised disbursement and may use those assets to execute and settle the Relevant Contract, including by instructing third parties under any applicable Relevant Contract.
- The terms of the Perpetual Contracts include a periodic funding amount that is paid or received by the User as set out in this Clause 12 in connection with the User’s Position in respect of its Trade(s) in Perpetual Contract(s) (the “Funding”).
- At each of the funding timestamps as stated in the relevant Contract Specification (the “Funding Timestamp”):
- funding will be determined by the Company in respect of a User’s Position in relation to a Perpetual Contract at such time; and
- the following shall apply:
- if the Funding Rate in respect of a Perpetual Contract is positive (this means that the price of the Perpetual Contract is more than the spot price of the underlying Digital Asset as at the relevant Funding Timestamp), Funding shall be credited to the Sub Account of the User holding a short Position in that Perpetual Contract, and will be reflected as a "funding payment" in the User's Sub Account; OR
- if the Funding Rate in respect of a Perpetual Contract is negative (this means that the price of the Perpetual Contract is less than the spot price of the underlying Digital Asset as at the relevant Funding Timestamp), Funding shall be credited to the Sub Account of the User holding a long Position in that Perpetual Contract, and will be reflected as a "funding payment" in the User's Sub Account.
- If a User does not have sufficient margin in their Sub Account to pay the Funding for a particular Position in relation to a Perpetual Contract (regardless of whether the User has met the relevant Maintenance Margin Requirement), or if the payment of the Funding would result in the User's Margin Assets Value dropping below the Maintenance Margin Requirement for that particular Position, the User's Position will be subject to the Liquidation Process as set out in Clause 14 below, at the end of the Trading Day at the prevailing market price.
- The Mark Price and Funding Rate will ultimately be determined by the Company as set out in the relevant Contract Specification.
- Funding shall be deducted from or credited to the User’s Sub Account in respect of the Perpetuals Contract only if the Position is held at the relevant Funding Timestamp.
- All calculations in respect of Funding by the Company are final and conclusive. The Company may amend the Funding Timestamps, the Funding Rate, the methodology for determining the Funding Rate and any other terms relating to the determination and payment of Funding in its sole and absolute discretion and without prior Notice to Users. The Users hereby agree among themselves, and with the Company, that any such amendments by the Company to the Funding terms and conditions in their Order(s), Trade(s) and/or Position(s) shall be effective and binding on them. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any calculations or determinations made by the Company in respect of Funding, and/or any amendments made by the Company to any Funding terms and conditions.
- A User is only liable for Funding in either direction if it has open Positions at a Funding Timestamp. If a User closes its Position prior to the Funding Timestamp, such User will not pay or receive any Funding.
- Each User agrees and acknowledges that the Company may, in its sole and absolute discretion, charge fee(s) associated with the determination and payment of Funding (the “Funding Fee”).
- Contracts, Orders, Trades and Positions (as applicable) are subject to the relevant margin requirements as set out in the Contract Specifications. The Company may amend the relevant margin requirements in its sole and absolute discretion without prior Notice to Users. The Users hereby agree among themselves, and with the Company, that any such amendment of margin requirements by the Company shall be effective and binding on them. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any such amendment of margin requirements by the Company.
- All calculations and determinations relating to the relevant margin requirements in respect of a Contract, Order, Trade or Position by the Company are final and conclusive. The Users hereby agree among themselves, and with the Company, that any such calculations and determinations by the Company shall be effective and binding on them. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any such calculations or determinations by the Company.
- Certain Contracts may have an Initial Margin Requirement, which may be varied in accordance with this User Agreement and/or the relevant Contract Specifications. A User may use their Margin Assets Value in their relevant Sub Account to which the relevant Orders and Positions (as applicable) are allocated to satisfy the relevant Initial Margin Requirement of such Orders and Positions (as applicable). The Initial Margin Requirement is satisfied in respect of the relevant Orders and Positions (as applicable) if the Margin Assets Value in the User’s relevant Sub Account to which the relevant Orders and Positions (as applicable) are allocated is equal to or higher than the Initial Margin Requirement. Upon an Order being accepted by the Platform, the relevant initial margin amount will be placed on hold in the User's relevant Sub Account to which such Order is allocated. If a User does not have sufficient Margin Assets Value in their relevant Sub Account to meet the Initial Margin Requirement for a particular Order, the Order will be rejected by the Platform. For avoidance of doubt, the Margin Assets Value in one Sub Account cannot be used to satisfy any Initial Margin Requirement of Orders and Positions (as applicable) allocated to a different Sub Account.
- Certain Contracts may have a Maintenance Margin Requirement, which may be varied in accordance with this User Agreement and/or the relevant Contract Specifications. A User may use their Margin Assets Value in their relevant Sub Account to which the relevant Positions and Trades (as applicable) are allocated, to satisfy the relevant Maintenance Margin Requirement of such Positions and Trades (as applicable). The Maintenance Margin Requirement is satisfied in respect of the relevant Positions and Trades (as applicable) if the Margin Assets Value in the User’s relevant Sub Account to which the relevant Positions and Trades (as applicable) are allocated is equal to or higher than the Maintenance Margin Requirement. If a User does not have sufficient Margin Assets Value in their relevant Sub Account to meet the relevant Maintenance Margin Requirement, the User's Positions and Trades allocated to that Sub Account will be subject to the Liquidation Process as set out in Clause 14 below. For avoidance of doubt, the Margin Assets Value in one Sub Account cannot be used to satisfy any Maintenance Margin Requirement of Positions and Trades (as applicable) allocated to a different Sub Account.
- Each User acknowledges and accepts that they bear all risks and Losses as a result of the User's failure to meet the Maintenance Margin Requirement in respect of any Positions and/or Trades.
Settlement
- Subject to the other provisions of this User Agreement, all assets to be paid and/or delivered pursuant to the Settlement of a Trade shall be paid and/or delivered subject to, and in accordance with, the terms and conditions of the relevant Contract Specifications.
- The Users who are counterparties to the relevant Trade also hereby agree among themselves, and with the Company, that the Settlement Price will be determined by the Company, in its sole and absolute discretion, and in accordance with the relevant Contract Specifications.
- Other than in the case of Early Settlement, Perpetual Contracts do not settle.
- The Company shall have the right, in its sole and absolute discretion, to declare Early Settlement of any Contract due to a Market Disruption Event, an Exchange Breach by a User, a User's breach of the representations and warranties given under Clause 20 below, the termination of this User Agreement with a User, any change in Applicable Laws and Regulations that materially impacts this User Agreement, the operation or activities of the Platform or the Company's business, and/or any other event or reason as determined by the Company including, but not limited to, concerns about the underlying Digital Assets or to ensure a fair and orderly market. The Company will use reasonable endeavours to provide reasonable prior Notice to Users upon the declaration of any Early Settlement, including the terms on which the relevant Contract(s) or Trade(s) will settle. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any Early Settlement or for any Notice (or lack of Notice) in respect of any Early Settlement.
- In the event of any Early Settlement, all Trades in respect of a Contract that the Company has declared is subject to Early Settlement will Settle at a time determined by the Company.
- All calculations and determinations in respect of any Settlement or Early Settlement by the Company are final and conclusive. The Users hereby agree among themselves, and with the Company, that any such calculations and determinations by the Company shall be effective and binding on them. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any such calculations or determinations by the Company.
- Each User irrevocably authorises the Company and/ or its Affiliate to take all steps necessary and/or desirable in order to effect the transfer of the requisite amount of Digital Assets for purposes of any Settlement or Early Settlement:
- (in the case where the User is in-the-money) to that User's Sub Account; or
- (in the case where the User is out-of-the-money) from that User's Sub Account.
Liquidation
- Liquidations, if and where applicable, referred to in this Clause 14 are effected on the Platform by the Liquidation Engine if a User's Sub Account (to which the relevant Position or Trade (as applicable) is allocated) does not have sufficient Margin Assets Value to meet the relevant Maintenance Margin Requirement of the relevant Position or Trade (a "Liquidation Event"). Upon the occurrence of a Liquidation Event, all of the Positions and Trades allocated to the relevant Sub Account (that has insufficient Margin Assets Value) may be Liquidated. Such Liquidation will not affect the other Positions and Trades allocated to other Sub Accounts which have sufficient Margin Assets Value to satisfy the Maintenance Margin Requirements applicable to such Position(s) or Trade(s).
- Liquidation of any particular Trade or Position shall be effected subject to, and in accordance with, the relevant Contract Specifications. Liquidation with respect to a User's Trade or Position is an irreversible process, even if the price of the relevant Contract subsequently moves in the User's favour. Additional information concerning the operation of the Liquidation Engine as triggered by a Liquidation Event may be found.
- Once Liquidation is effected in respect of a User's Trade or Position, the following measures will apply to such User:
- all of the User's open Orders allocated related to the relevant Sub Account (if any) will be cancelled by the Liquidation Engine;
- the User will not be able to Deposit into or Withdraw from the relevant Sub Account; and
- the Company will be entitled to retain any shortfall in Fees, such as Funding Fee, Trading Fee, and Liquidation Fee from the relevant Sub Account.
- The User acknowledges and accepts that the Liquidation Process can run on indefinitely, and the Company will have sole and absolute discretion to control the Liquidation Process.
- A User acknowledges and accepts that it bears all risk and Losses arising from the Liquidation Process as a result of any Liquidation Event. Further, the User agrees and acknowledges that upon termination of a Trade and/or Position, the User will have no further rights or interests in the Trade and/or Position. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any Liquidation of any Trade or Position.
- The Company will use reasonable endeavours to provide a Written Notice to the concerned Users as soon as practicable after Liquidation of a Trade or Position.
Liquidation Fee - Each User acknowledges and accepts that all Users that undergo Liquidation will be charged a liquidation fee (the "Liquidation Fee"), at the sole and absolute discretion of the Company. The Liquidation Fee will be deducted from the User's Sub Account once Liquidation is completed.
Insurance Fund
- The insurance fund (the "Insurance Fund") is a default fund administered by a Singapore-incorporated affiliate of the Company, Gemini Voyager. The primary purpose of the Insurance Fund is to limit the occurrence of Auto-Deleveraging of the relevant Position(s) of the relevant Users who are in-the-money, upon Liquidation of affected Trade(s) or Position(s). Despite the foregoing, neither the Company nor Gemini Voyager shall be obliged to apply or utilise the Insurance Fund in any circumstances, including to prevent or mitigate Auto-Deleveraging.
- To the extent that there are insufficient funds, as determined by the Company or Gemini Voyager in their sole and absolute discretion, in the Insurance Fund allocated to a Contract, Auto-Deleveraging may be effected in respect of the relevant open Positions in accordance with Clause 16.
- Neither the Company nor Gemini Voyager make any warranty or guarantee as to the availability, sufficiency or adequacy of the Insurance Fund to prevent or mitigate Auto-Deleveraging.
- The Insurance Fund will be maintained and managed by Gemini Voyager in its sole and absolute discretion. Any details of the Insurance Fund will be privately maintained by Gemini Voyager and/or the Company, and may be made public at the Company's sole and absolute discretion. Each User acknowledges and agrees that they have no rights or interest in the Insurance Fund, and shall have no discretion or decision-making power whatsoever in relation to the Insurance Fund.
- Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any application or utilisation, or any lack of application or utilisation, of the Insurance Fund.
Auto-Deleveraging
- Auto-Deleveraging is effected on the Platform by the Auto-Deleveraging System.
- Auto-Deleveraging occurs when there are insufficient funds in the Insurance Fund to absorb the loss arising from the Liquidation of Position(s), as determined by the Company or Gemini Voyager in their sole and absolute discretion. This could lead to Liquidation of the relevant Position(s) of the Users who are in-the-money ("Affected Users") at the time the relevant Position(s) are Liquidated.
- When Auto-Deleveraging occurs, the Auto-Deleveraging System shall close out the Affected User's Position(s) in the relevant Contract (in whole or in part). When a Position is closed out by the Auto-Deleveraging System, the Affected User shall immediately realise any profit or loss, and have no further rights, interests or obligations, in respect of the terminated Position. The Company may make changes to the Auto-Deleveraging System in its sole and absolute discretion without prior Notice to Users.
- The Company will use reasonable endeavours to provide a Trading Notice, Written Notice, or a series of alerts (via ActiveTrader notification, if applicable) as soon as practicable if an Affected User's Position(s) is/are at risk of being Auto-Deleveraged.
- Each User acknowledges that their Position(s) in any Contract may be subject to Auto-Deleveraging and they bear all the risks arising from the Auto-Deleveraging of their Position(s). Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any Auto-Deleveraging of Position(s).
Market Misconduct
- A User must not under any circumstances engage in any conduct or behaviour or take any action that the Company determines in its sole and absolute discretion to be market misconduct ("Market Misconduct"), including but not limited to:
- fraudulent acts, including any engagement in any scheme to defraud, deceive or trick, in connection with or related to any acts on the Platform or any other activity related to the Company;
- fictitious transactions; market manipulation, including any disruptive trading or conduct on the Platform for the purpose of generating unnecessary volatility or creating a condition in which prices do not or will not reflect fair market values, which includes but is not limited to pre-arranged or coordinated trades with any other market participant, simultaneous buy and sell orders, wash trading, money passes or other pre-arranged trades intended to effectuate a transfer of funds from one account to another, and front-running;
- violation of Applicable Laws and Regulations;
- misrepresentation or misstatements of material facts; and
- any other acts detrimental to the Company, including any conduct that is inconsistent with the just and equitable principles of trade, including but not limited to abusive practices, disruptive, fraudulent, non-competitive, or unfair actions,
- Without prejudice to any other provision in this User Agreement, the Company may take any action it deems necessary, to ensure a fair and orderly trading market or to maintain the stability or integrity of the Platform. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, the Company taking any action (or not taking any action) in response to any Market Misconduct, and/or taking any action to ensure a fair and orderly trading market or to maintain the stability or integrity of the Platform.
Platform Breach
- A "Platform Breach" occurs in respect of a User when the Company determines, in its sole and absolute discretion that:
- the User no longer meets the Trading Criteria;
- the User has breached or failed to perform or observe their obligations under this User Agreement, including, without limitation, the failure to pay any and all amounts due under this User Agreement as they fall due;
- the User has taken any action which is inconsistent with a fair and orderly market or the integrity of the market (including any Market Misconduct);
- the User has breached any Applicable Laws and Regulations;
- it is or becomes unlawful for the User to perform any of their obligations under this User Agreement;
- the User is not able to give or has breached any of the representations and warranties set out under this User Agreement;
- any of the representations and warranties given under this User Agreement turns out to be untrue, misleading or incorrect; the Company is required to take any action in respect of the User's Account as the Company considers necessary or desirable in order to comply with any Applicable Laws and Regulations;
- a government, regulator or other authority requests or requires the Company to take any action in respect of the User's Account;
- the User becomes bankrupt or insolvent, has applied for bankruptcy, insolvency or administration, has gone into liquidation, receivership or judicial management (where the receiver or judicial manager takes control over part or a substantial part of the User's property or undertaking), or where such similar event has occurred or been declared;
- any bankruptcy, insolvency, liquidation, winding-up proceedings or other proceedings for the relief of debtors or dissolution proceedings have been instituted against the User and is not be dismissed within thirty (30) days of the initiation of said proceedings;
- any event or circumstance occurs or exists that has a material adverse effect on the business, operations, prospects, property, assets, liabilities or financial condition of the User, taken as a whole, or a material adverse effect on the ability of User to perform their obligations under this User Agreement;
- an action, suit or procedure has been commenced against the User or their assets;
- the User has made a misrepresentation or misstatement to the Company or provided the Company with any false or misleading information;
- the User has not provided any information which the Company has requested or required from the User;
- the User is deceased, is mentally incapacitated or any event which would affect the legal capacity of a User had occurred; and/or
- it is necessary to take action against the User's Account in order to protect the User or other Users or the Company.
- The Company may take any action (or refrain from taking any other action) it deems appropriate, in its sole and absolute discretion, in relation to any Platform Breach, including (but not limited to) (i) suspending, terminating, and/or restricting access to, the User’s Account and any Related Account, (ii) suspending, terminating, and/or restricting the Users access to the Platform and any or all of the products and services on the Platform, (iii) refusing to act upon any instruction, request or order from the User, (iv) refusing to complete, or blocking, reversing, cancelling, modifying and/or disregarding any Order, Contract, Trade or Position, (v) freezing/locking the assets in the User’s Account or Related Accounts and seeking to recover additional assets in the event that assets in their Accounts are insufficient to cover the Platforms Losses. Under no circumstance shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, the Company taking any action (or not taking any action) in response to any Platform Breach. Each User expressly agrees that the Company shall not be liable to the User for any profit or loss as a result of any action it takes in respect of the User's open Orders, Positions or Trades. Each User also expressly agrees that the Company's failure or delay to take immediate action does not constitute a waiver of any of its rights, and the Company retains the right to take action at any time in respect of the User's Account.
- A User whose right to use the Platform has been disabled or whose Account has been closed will remain subject to this User Agreement in respect of any outstanding obligation under this User Agreement until those obligations are satisfied. Such User is required to comply with any requests for information in relation to the period in which its Account is disabled, closed or terminated.
Notices
- The Company has the right to communicate with and provide trading notices (a "Trading Notice") to all Users on the Platform in any manner which it deems to be appropriate, including (without limitation):
- website announcements;
- communications to the contact details registered with each User's Account (including, but not limited to, its registered email address);
- website banners and popups; and
- API messages and announcements;
- The Company also has the right to issue a Written Notice addressed to a specific User (a "Written Notice") to the contact details registered with the User's Account (including, but not limited to, the User's registered email address). If the Company sends an email to the User's registered email address, the User agrees and understands that this constitutes Written Notice from the Company to the User. All Written Notices sent by email shall be considered to be received by you immediately upon our sending of the relevant email to you.
- The User agrees and consents to electronic delivery of all communications, Trading Notices and Written Notices.
- If a User communicates in writing to the Company through the Company's Help Center, this will also constitute Written Notice from a User to the Company.
- It is the User’s sole responsibility to actively look out for any and all Trading Notices, Written Notices and other notices, announcements or communications from the Company. Under no circumstance shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, the Users receipt or non-receipt of any Trading Notices, Written Notices or other notices, announcements or communications from the Company.
Representation and Warranties
- Each User separately represents, warrants and undertakes (i) on an on-going and continuing basis; (ii) upon their submission of an Order and (iii) upon the execution of a Trade that:
- they meet the Trading Criteria in full, no Platform Breach has occurred, and the User has not committed (or attempted to commit) any Market Misconduct);
- they are:
- in the case of a natural person, a lawful resident of a jurisdiction in which the Company has made the Platform available; or
- in the case of any other legal entity, organised, incorporated, or established under the laws of, a jurisdiction in which the Company has made the Platform available;
- they are not, and are not beneficially owned by or controlled by, a U.S. Person ("U.S. Person"), which includes a natural person, partnership, corporation, trust, investment vehicle, or other legal person organised, incorporated, or established under the laws of the United States or ordinarily resident or having its principal place of business in the United States;
- they have accepted this User Agreement and the Risk Disclosure Statement, and ratify and confirm all acts done or caused to be done by the Company under this User Agreement;
- this User Agreement constitutes valid and legally binding obligations, enforceable against the User in accordance with their respective terms;
- (in respect of a natural person) they are above 18 years of age (and above the legal age of majority in their relevant jurisdiction) and has full capacity to agree to this User Agreement and enter into a Trade;
- (in respect of a partnership, firm, company or other entity) they are duly organised and validly existing under the laws of the jurisdiction of their organisation or incorporation, and, if relevant under such laws, in good standing and has the necessary corporate or other power, capacity and authority to enter into this User Agreement and enter into any Order or Trade, maintain any Position, and otherwise perform their obligations hereunder, and has taken all necessary actions to authorise such execution, delivery and performance;
- their entry into and performance of, and the obligations contemplated by, this User Agreement, and all Contracts, Orders, Trades and Positions do not and will not conflict with any Applicable Laws and Regulations or (in respect of a partnership, firm, company or other entity) any constitutional document, agreement or instrument binding upon them, including all anti- money laundering, countering of financing of terrorism and/or sanction requirements and restrictions;
- all governmental, regulatory and other permissions, authorisations, approvals, licences and consents that are required to have been obtained by them (i) with respect to this User Agreement, and (ii) to enter into an Order, Trade or Position, have been obtained and are in full force and effect and all conditions of any such permissions, authorisations, approvals, licences and consents have been complied with all the activities that they carry out under this User Agreement will be in compliance with the requirements of all Applicable Laws and Regulations as well as the various policies of the Company;
- they will comply with the Company's AML Program and all Applicable Laws and Regulations in relation to anti-money laundering, countering the financing of terrorism and/or sanctions ;
- none of the assets in their Account are the direct or indirect proceeds of any criminal, unlawful or fraudulent activity, and none of the assets are affected by, or the subject of, a precautionary or executive garnishee order issued by the courts or other similar matter;
- they (nor any of the assets) are not entitled to immunity, on the grounds of sovereignty or otherwise, from any legal action or proceedings (which shall include, without limitation, any suit, attachment prior to judgement, execution or other enforcement);
- they are not bankrupt or insolvent and are not subject to any bankruptcy, insolvency, liquidation, winding-up proceedings or other proceedings for the relief of debtors or dissolution proceedings under any Applicable Laws and Regulations;
- there are no litigation, arbitration or administrative proceedings before any court, arbitral body or agency pending or, to their knowledge, threatened, which could reasonably be anticipated to have any adverse effect on their ability or capacity to perform their obligations under this User Agreement or the accuracy of the representations and warranties hereunder or thereunder;
- they will notify the Company immediately if they have knowledge or reason for suspecting that a Market Disruption Event and/or a Platform Breach has occurred and/or any person has committed (or attempted to commit) any Market Misconduct;
- all documents, materials and information that they provide to the Company are true, accurate, complete and up-to-date in all respects, and may be relied upon by the Company in determining whether or not the User fulfils the Trading Criteria, or for any other purposes;
- they are acting for their own account and are solely responsible for making their own decisions to initiate any Order or enter into any Trade, and they are not relying on any communication (written or oral) from the Company as solicitation, representation, recommendation, marketing, promotion, investment advice or any other advice (including, without any limitation, any advice as to the meaning and effect of this User Agreement);
- they are entering into this User Agreement and each Order and Trade as principal and not as agent of any person or entity;
- they are aware of the risks related to trading on the Platform are trading with the assets which they can afford to lose, have a high risk tolerance, have knowledge of and experience in highly volatile markets and have the necessary experience and knowledge to understand such risk and any and all other risks involved in relation to each Order and Trade; and
- they have sought and obtained such independent advice as they may deem necessary as to the meaning and effect of this User Agreement, or in order to enter into an Order or Trade, and the risks involved in respect of the same.
- The User acknowledges and accepts that some Contracts may be subject to third-party settlement and custody infrastructure, and that the Company does not warrant the enforceability of any legal or economic rights arising from such third-party issued instruments.
- Each User acknowledges and agrees that the Indemnified Persons have relied on each of these representations, warranties and undertakings as setting out the basis upon which the User is entitled to access the Platform, and to enter into a Contract, Order, Trade and/or Position.
Fees
- Each User agrees and understands that their acceptance of this User Agreement is considered to be their acceptance of the Company's right to charge a Trading Fee and any other Fees associated with or incurred by a User's use of the Platform. These fees are set out in the Company's Fee Schedule and (whenever applicable) the Cost Structure under Key Information Document. You understand and agree that for Contracts enabled by third-party service providers the fee charged will be displayed to you on the Platform before the execution of the Trade.
- The Company has the right to collect Fees from a User including by deducting an amount equivalent to the Fees from the Account Balance.
Emergency
- The Company reserves the right to declare an Emergency and to implement temporary emergency rules and procedures, in its and take any actions (or refrain from taking any action) that the Company deems necessary or appropriate including (but not limited to) the following actions:
- terminating, suspending or curtailing trading, or limiting trading to Liquidation only (in whole or in part);
- amending any Contracts, Orders, Trades and/or Positions;
- providing alternative settlement mechanisms;
- ordering the Liquidation, transfer, reduction or closure of Orders, Trades or Positions;
- extending, limiting or changing the Trading Hours;
- temporarily modifying or suspending any provision of this User Agreement;
- requiring Users to meet special margin requirements;
- imposing or modifying any limits (including trading, price or position limits);
- fixing the Liquidation Price at which Positions are to be Liquidated; and/or
- any other action as required under Applicable Laws and Regulations or requested or required by any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies.
- The Company has no obligation to give prior Notice to Users before declaring an Emergency, although it will use reasonable endeavours to give reasonable Notice where possible.
- The Users also hereby agree among themselves, and with the Company, that their respective rights, obligations and liabilities may be modified or cancelled in accordance with this Clause 22.
- Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any steps which the Company takes in respect of an Emergency, or any Notice given to Users (or lack thereof) in connection with an Emergency.
Record Keeping, Confidentiality and Regulatory Reporting
- Users are responsible for keeping all appropriate and necessary records of Orders submitted and Trades executed through the Platform.
- By accessing or participating in the Platform, each User acknowledges and agrees that the Company and the Platform shall maintain and retain records of Users, including, all information, activities, and communications relating to a User's Account, and the User's use of the Platform, in accordance with its policies and procedures.
- Each User agrees to the collection, use, and disclosure of their personal information in accordance with the Privacy Policy, which is incorporated by reference into this User Agreement.
- Each User also agrees and understands that for the Company and a User's mutual protection, the Company may electronically record any telephone communications or conversation the Company has with a User.
- Each User undertakes not to disclose to any person any Confidential Information that they may acquire in the course of their use of the Account or the Platform, nor will they cause others to access or rely upon such Confidential Information (other than the User's tax advisor or attorney, or as otherwise prescribed by law) without the prior written consent of the Company.
- Without prejudice to any other provision in this User Agreement, the Company will keep confidential any Confidential Information in respect of the Platform, the Company receives from the User. However, the Company shall be permitted to disclose Confidential Information in respect of the Platform:
- in accordance with this User Agreement; to its affiliates as well as with their respective employees, consultants, officers, directors (including in connection with any outsourcing, restructuring or reorganisation);
- to its professional advisers or any other third party under a duty of confidentiality; and
- to any person it deems necessary or desirable in the preservation of its rights under this User Agreement.
- Upon any unauthorised disclosure of our Confidential Information in respect of the Platform, the Company shall have a right to take such lawful actions as are reasonably available to recover such Confidential Information and to prevent any further publication or dissemination.
- The Company may in its sole and absolute discretion or in compliance with any Applicable Laws and Regulations report details of Trades executed or any other information in connection with the Platform to any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies.
- Each User acknowledges and agrees, without prejudice to any other provision in this User Agreement, that the Company is permitted, without Notice to the User, to disclose any information obtained under or in connection with its Account or the Platform in order to comply with any Applicable Laws and Regulations or upon request by any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies. The Company shall also be entitled to disclose all information connected to the Platform (including, but not limited to, any User's identity, transaction history, order and trade information, addresses (e.g. withdrawal, deposit and other addresses) and personal details) when cooperating with law enforcement enquiries (whether or not such enquiries are mandatory under any Applicable Laws and Regulations) or where permitted under or otherwise in compliance with Applicable Laws and Regulations.
Obligation to Notify the Company
- Without prejudice to any other obligations in this User Agreement, each User undertakes to notify the Company in writing immediately upon becoming aware of:
- any change to the information provided to the Company under this User Agreement;
- any Platform Breach, Market Misconduct, Market Disruption Event, or any breach of this User Agreement, and/or that any of the representations or warranties given under this User Agreement is not, or is no longer, true and accurate;
- any part of the Platform malfunctioning or a trading error occurring or if the User otherwise experiences any material malfunction or other connectivity problem that adversely affects the User's access to or use of the Platform;
- any breach of Applicable Laws and Regulations which would prohibit or restrict the User from accessing or using the Platform or otherwise;
- any bankruptcy, insolvency, liquidation, winding-up or other similar or analogous proceedings or events occurring in respect of the User; any enforcement action that has been imposed by any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies on the User which restricts the User from accessing or using the Platform;
- any loss, theft or compromise of the User's Account details and/or passwords;
- any unauthorised use of the User's Account or any other breach or compromise of security;
- any circumstances which may impact the integrity of the Platform or the enforceability of the User's Orders or Trades; or
- any other significant events or matters which the Company might reasonably expect to have brought to its attention.
- A User must make the above mentioned notification to the Company in writing to the Help Centre.
Compliance, Severability
- All Contracts, Orders, Trades and Positions are subject to Applicable Laws and Regulations. If any provision of this User Agreement, a Contract, Order, Trade and/or Position is held to be invalid or unenforceable under any Applicable Laws and Regulations, this shall not render any other provision invalid or unenforceable under that Applicable Law and Regulation nor shall it render that provision or any other provision invalid or unenforceable under any other Applicable Laws and Regulations.
- Each User agrees and understands that the information and services provided by the Platform are not provided to, and may not be used by, any individual, institution or entity in any jurisdiction where the provision or use thereof would be contrary to any Applicable Laws and Regulations, the rules or regulations of any governmental authority or regulatory organisation, or where the Platform is not authorised to provide such information or services. The Platform may not be available in all jurisdictions.
- Without prejudice to any other provision in this User Agreement, the Company shall have the right to take (or refuse to take) any action it deems to be appropriate or necessary to comply with any Applicable Laws and Regulations or in accordance with its policies and procedures. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any action (or lack thereof) taken by the Company to comply with any Applicable Laws and Regulations or its policies and procedures.
- Each User undertakes to cooperate with the Company and promptly provide such information and documents and/or materials as may be requested by the Company, including any information, documents and/or materials necessary to comply with any Applicable Laws and Regulations or any information request, investigation or other action by any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies. Examples of Applicable Laws and Regulations that the Company is subject to which may give rise to such obligations on a User's part include but are not limited to:
- anti-money laundering/countering the financing of terrorism and sanctions laws and regulations;
- any and all regulatory obligations imposed on the Company by any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies, including but not limited to any and all obligations pertaining to the submission of regulatory returns, periodic reports or record keeping requirements; and
- any request for information, documents and/or materials from any regulatory, governmental, judicial, arbitral, quasi-governmental or other authorities or agencies.
Conflicts of Interests
- The Company adopts policies and procedures to manage potential and actual conflicts of interest which may arise in respect of the Platform and services provided by the Company. The Conflicts of Interest Policy of the Company is available [here].
- Where appropriate, the Company may establish information barriers, separate roles and functions and take any other steps it deems appropriate to manage such conflicts of interest. Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of, any step taken by the Company to manage any such potential or actual conflicts of interest.
- Furthermore, Users may trade against the Company as counterparty - and we may thus be responsible for setting the underlying prices. This could give rise to conflicts which we manage through our internal controls, including our Best Execution Policy.
- We will not disclose any conflict of interest to you provided we have managed such conflicts in accordance with our Conflicts of Interest Policy. If we cannot manage the conflict sufficiently, we will notify you of the conflict and the steps we have taken to mitigate the risk arising from such conflict so you can decide how to proceed.
- You consent to us dealing with you despite your awareness of these possible conflicts of interest.
Amendments
- The Company may and at any time and from time to time, amend, supplement and/or replace any or all of the terms and conditions in this User Agreement and any Contract Specifications.
- If a User does not agree to the amended User Agreement or Contract Specifications to which it is a party, the User should cease to use the Account and the Platform immediately. Otherwise, the User agrees to continue to be bound by any and all amendments to this User Agreement and the relevant Contract Specifications to which it is party. A User's continued access or use of the Account and the Platform constitutes the User's deemed acceptance to, and agreement to be bound by the amended User Agreement and amended Contract Specifications to which they are party.
Clicking "I Agree"
- Without prejudice to the generality of Clause 1.2 of this User Agreement, a User agrees and understands to be legally bound by the terms and conditions set forth in this User Agreement and that this User Agreement governs the use of the Platform and the services the Company provides to Users. By clicking "I AGREE," a User agrees and understands to be legally bound by the terms and conditions of this User Agreement (including all policies, procedures and documentation referenced herein), and understands and accepts the risks described in the Key Information Document n their entirety. If a User does not agree to be legally bound by the terms and conditions of this User Agreement, the User should not click "I AGREE". The User also should not visit, access, or use this Platform in any capacity or manner. Whether or not the User clicks "I AGREE," if a User signs up for an Account and uses this Platform, such User agrees, by virtue of any such action, to be legally bound by the terms and conditions of this User Agreement, including any changes or amendments in their entirety.
Disclaimer of Warranties
- For the avoidance of doubt, neither the Company nor any Gemini Service Provider are giving investment advice, tax advice, legal advice, or other professional advice by allowing a User to use the Platform. In addition, neither the Company nor any Gemini Service Provider recommends, or endorses that a User trade in any Contract or Perpetual Contract. You should always consult your legal, financial, accounting, tax and other professionals or advisers regarding your specific situation, before you access the Platform, submit any Order or enter into any Trade or Contract.
- The Services that the Company and Gemini Service Providers provide are provided to the user on a strictly "as is," "where is," and "where available" basis. The company expressly disclaims, and the user waives, any and all other warranties of any kind, whether express, statutory or implied, oral or in writing. In particular, no indemnified person represents or warrants to the accuracy, completeness, currentness, non-infringement, merchantability, or fitness for a particular purpose of the platform or the information contained therein or services contained thereon. The Company does not make any representations or warranties that access to the site, the platform, or use of the services will be complete, reliable, continuous, uninterrupted, error-free or free of harmful components. The User acknowledges and agrees that they have not relied upon any statement or understanding, whether written or oral, with respect to their use and/or access of the platform.
Disclaimer of Liability
- Except to the extent required by law, under no circumstances shall any indemnified person be liable to a User, whether in contract or except to the extent required by law, under no circumstances shall any indemnified person be liable to a User, whether in contract or tort, for any punitive, special, indirect, consequential, incidental, or similar damages or liabilities, including lost trading or other profits, diminution in asset value, lost business opportunities (even if the relevant indemnified person has been advised of the possibility thereof), or damages for any act, omission, error of judgement committed by a User or loss suffered by a User in connection with this user agreement or a User's use or attempted use of this platform, loss of data, information, whether in connection with this user agreement, or any of the information, services or transactions contemplated by this user agreement. The Company's total liability for breach of this User Agreement shall be limited by the value of a User's actual loss of assets in their account balance at the time of breach, which is caused directly and is reasonably foreseeable by the Company's breach of this User Agreement. A User acknowledges and accepts that damages are an adequate remedy, and that the user shall not be entitled to any other claims or remedies at law or in equity, including but not limited to, any claim in rem, injunction and/or specific performance.
- Each User agrees and understands that under no circumstances shall any indemnified person be liable to any user or any other person or entity for any losses by reason of, or arising from, or as a consequence of, any delays or interruptions in service caused by automated or other compliance checks or for other reasonable delays or interruptions in service (any delay or interruption shorter than one week shall be considered a reasonable delay or interruption in service), or delays or interruptions in service beyond the control of the relevant indemnified person.
- This disclaimer of liability includes, but is not limited to any damage or interruptions caused by any computer viruses, spyware, scamware, trojan horses, worms, or other malware that may affect a User's computer or other equipment, or any phishing, spoofing, domain typosquatting, or other attacks, failure of mechanical or electronic equipment or communication lines, telephone or other interconnectivity problems (e.g., a User cannot access their internet service provider), unauthorised access, theft, operator errors, strikes or other labour problems, or any force majeure. No indemnified person guarantees continuous, uninterrupted, or secure access to the platform.
- If this disclaimer of liability section is deemed to conflict with any other section of this user agreement, this disclaimer of liability section supersedes the other section to the extent of such conflict.
Indemnities, Legal Costs
- Each User agrees to indemnify and hold harmless the Indemnified Persons from and against any direct Losses, liabilities, costs (including reasonable legal fees), or penalties imposed solely as a result of:
- the User’s fraud, gross negligence, wilful misconduct, or material breach of this User Agreement or Applicable Laws and Regulations; or
- a regulatory or legal enforcement action brought solely in consequence of the User’s conduct, provided that such action is not caused or contributed to by any act, omission or breach of this User Agreement or Applicable Laws and Regulations by the Company.
- The Company may withhold or deduct funds from the User’s Account to enforce an indemnity under Clause 31.1 only if:
- the Company provides prior written notice to the User setting out the basis of the claim, the amount to be withheld, and the supporting documentation; and
- the Company reasonably determines that the indemnity applies, and such action is necessary and proportionate to meet a specific regulatory, contractual or legal obligation.
- a formal regulatory instruction, court order, or applicable legal obligation requires or permits such action;
- the User is in material breach of this Agreement or Applicable Laws and Regulations, and the Company has issued a prior Written Notice; and
- the Company has considered alternative means of compliance and reasonably determined that liquidation is proportionate and necessary.
Reasonable Care
- Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses by reason of, or arising from, or as a consequence of:
- any failure or delay to act by the Company, any Gemini Service Provider, or any other third-party service provider that is within the time limits permitted by this User Agreement or prescribed by law, or that is caused by a User's negligence;
- any erroneous Order or Trade, System Failure, or Downtime, which prevents the Company from fulfilling its obligations under this User Agreement, provided that the relevant Indemnified Person has used commercially reasonable efforts to prevent or limit such erroneous Orders, erroneous Trades, or System Failures; and/or
- any other circumstances beyond the relevant Indemnified Person's reasonable control.
- The Company uses commercially reasonable efforts to provide a User with a reliable and secure Platform. From time to time, interruptions, errors or other deficiencies in service may occur due to a variety of factors, some of which are outside of the Company's control. These factors can contribute to delays, errors in service, or system outages. A User may experience difficulties in accessing their Account, Withdrawing, Depositing, placing and/or cancelling Orders, and/or entering into Trades. Under no circumstances shall any of the Indemnified Persons be responsible or liable to any User or any other person or entity for any Losses by reason of, or arising from, or as a consequence of any such delays, errors in service, system outages and/or difficulties in accessing Account, Withdrawing or Depositing, placing or cancelling Orders, and/or entering into Trades.
Force Majeure
- Under no circumstances shall any of the Indemnified Persons be responsible or liable to you or any other person or entity for any Losses caused by reason of, or arising from, or as a consequence of any delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition, whether or not foreseeable, beyond the relevant Indemnified Person's reasonable control, including, but not limited to, any act of God, nuclear or natural disaster, pandemic, epidemic, action or inaction of civil or military authorities, act of war, terrorism, sabotage, civil disturbance, strike or other labour dispute, accident, state of emergency or interruption, loss, or malfunction of equipment or utility, communications, computer (hardware or software), internet or network provider services.
Entire Agreement
- Subject to Clause 35 below, this User Agreement, and its incorporated agreements thereto, comprises the entire understanding and agreement entered into by and between any person visiting, accessing or using, or attempting to visit, access or use, the Platform, and the Company, as to the subject matter hereof, and supersede any and all prior discussions, agreements, and understandings of any kind (including without limitation any prior versions of this User Agreement) between and among any person visiting, accessing or using, or attempting to visit, access or use, the Platform, Users, and the Company.
Separately Negotiated Arrangements
- From time to time, the Company may, subject to Applicable Laws and Regulations and subject to its Conflicts of Interest Policy, enter into separately negotiated arrangements with certain Users. These may be documented in a side letter or similar agreement and may supplement certain commercial or operational terms of this User Agreement, solely as applicable to that User's relationship with and use of the Platform. These will include the Relevant Contract(s).
- Any such arrangements may involve, among other matters:
- different incentives, including, but not limited to, different economic, funding, and/or fee terms, or other payments;
- the ability to receive additional or customised market information not generally available to other Users (subject to the terms of the Company's API Agreement);
- preferred access to the Company's customer service resources; or
- an agreement to permit representatives of such Users to serve on any customer representative bodies or advisory committees that the Company may form.
- Any such separately negotiated arrangements will be entered into based on factors or considerations determined by the Company to be relevant in its sole and absolute discretion, and arrangements or terms offered to one User generally are not available to all, or even any, other Users. Examples of factors the Company may consider in deciding whether to negotiate customised terms via a confidential side letter or similar agreement include, but are not limited to: (i) whether a User plans to or is expected to conduct a significant or high volume of trading activity on the Platform, or (ii) whether a User is subject to specific and unique legal, tax, or regulatory obligations or requirements. Each User agrees and understands that neither the User nor any other User shall have any right or legal recourse against the Company or any User that receives additional or different rights or terms as a result of a separately negotiated arrangement. Each User further agrees and understands that the validity of or enforceability of the terms and conditions of this User Agreement entered into by and between a User and the Company shall not be affected by the existence of or the terms and conditions of any separately negotiated arrangement with any User.
Transfer
- A User may not transfer this User Agreement, or their rights and obligations hereunder. Any attempted transfer or assignment by a User in violation hereof shall be null and void.
- The Company may novate, transfer or assign this User Agreement, or any of its rights or obligations hereunder, only:
- after giving the User not less than thirty (30) calendar days prior written notice of the proposed transfer; unless and
(i) is authorised and regulated for investment services and holds a Class 2 Investment-services licence issued by the MFSA (or an equivalent EEA authorisation); and
(ii) assumes, in writing, all obligations of the Company under this Agreement on terms no less protective to the User than those set out herein.
Relationship of the Parties
- Each User agrees and understands that nothing in this User Agreement shall be deemed to constitute, create, imply, give effect to, or otherwise recognize a partnership, employment, joint venture, or formal business entity of any kind; and the rights and obligations of the parties shall be limited to those expressly set forth herein.
- Save any Affiliates of the Company or unless expressly provided to the contrary in this User Agreement, a person who is not a party to this User Agreement has no rights under any Applicable Laws and Regulations to enforce or enjoy the benefit of any term in this User Agreement. Save for Affiliates of the Company or unless expressly provided to the contrary in this User Agreement, nothing expressed in, mentioned in, or implied from this User Agreement is intended or shall be construed to give any person other than the parties hereto any legal or equitable right, remedy, or claim under or in respect to this User Agreement to enforce any of its terms which might otherwise be interpreted to confer such rights to such persons, and this User Agreement and all representations, warranties, undertakings, covenants, conditions and provisions hereof are intended to be and are for the exclusive benefit of any person visiting, accessing or using or attempting to visit, access or use, the Platform, Users and the Company.
- This Agreement shall be binding upon and inure to the benefit of the Company’s successors and permitted assigns. Any purported transfer by the Company not in compliance with this Clause 37 shall be null and void.
Injunctive Relief and Specific Performance
- Each User agrees and understands that the obligations of each User set forth in this User Agreement are necessary and reasonable in order to protect the Company, the Indemnified Persons and their businesses. Each User expressly agrees that due to the unique nature of the Company's and the Indemnified Personsʼ businesses, monetary damages would be inadequate to compensate the Company or the Indemnified Persons for any breach by such User of its representations, warranties, undertakings, covenants and/or agreements set forth in this User Agreement. Accordingly, each User agrees and understands that any such breach or threatened breach of this User Agreement shall cause irreparable injury to the Company and the Indemnified Persons and that, in addition to any other remedies that may be available, in law, in equity or otherwise, the Company and/or the Indemnified Persons shall be entitled to obtain injunctive relief, and/or specific performance against any breach or threatened breach of this User Agreement or a User's continuation of any such breach, without the necessity of proving actual damages.
Change of Control
- In the event that the Company and/or any of its affiliates is acquired by or merged with a third-party entity, the Company reserves the right, in any of these circumstances, to transfer or assign the information the Company has collected from any and all Users as part of such merger, acquisition, sale, or other change of control.
Survival
- The User agrees and understands that all provisions of this User Agreement, which by their nature extend beyond the termination or expiration of this User Agreement, including, but not limited to, clauses pertaining to suspension, investigations, remedies for breach, termination, general use of our services, disputes with the Company, and general provisions, will continue to be binding and operate after the termination or expiration of this User Agreement.
English Language Controls
- Without prejudice to any other provision of this User Agreement, any translation of this User Agreement is provided for a User's convenience. The meanings of the terms, conditions, representations, warranties and other provisions herein are subject to their definitions and interpretations in the English language.
Non-Waiver of Rights
- This User Agreement shall not be construed to waive rights that cannot be waived under any Applicable Laws and Regulations. In addition, the Company's failure to insist upon a User's strict compliance with any term or provision of this User Agreement shall not be construed as a waiver for such User to not comply with such term or provision.
Governing Law
- This User Agreement, including Clause 44 (Dispute Resolution), shall be governed by the laws of Malta.
Dispute Resolution
- You and the Company and its affiliates agree and understand that any controversy, claim or dispute arising out of or in connection with this User Agreement and/or your relationship with the Company, including any question regarding the existence, validity, scope or termination of the said User Agreement and/or relationship, shall be referred to and finally resolved by arbitration. Any disputes shall be referred to and finally settled by arbitration under the Arbitration Rules of the Malta Arbitration Centre, in accordance with Part V (International Arbitration) of the Malta Arbitration Act (Chapter 387, Laws of Malta). The arbitral tribunal shall consist of a sole arbitrator appointed by agreement between the parties or, failing agreement within fourteen (14) days, by the Malta Arbitration Centre. The language of the arbitration shall be English. The arbitral award shall be final and binding upon the parties, and judgment upon such award may be entered in any court having jurisdiction.
- In the eventuality that even the said arbitration fails, the Dispute will be referred to the competent court having jurisdiction in Malta. The award shall be subject to the Appellate jurisdiction of the Courts of Malta.
- Even if You and Gemini have entered into any other agreement, these dispute resolution terms shall govern the resolution of any and all disputes arising from or related to the relationships between you and Gemini.
- A printed version of this User Agreement shall be admissible in judicial or administrative proceedings.
Waiver of Representative Proceedings
- You agree that, unless prohibited by law, there shall be no authority for any claims to be arbitrated or litigated on a class or representative basis, and any arbitration conducted under Section 40 above will only decide a dispute between you and the Company or its affiliates. In this regard, you and the Company and its affiliates agree that you do not share any common interest with any other customers or clients of the Company or its affiliates. You and the Company and its affiliates agree that you shall not give your consent in writing to any representative to represent you in any class or representative action or allow yourself to be included in a list of claimants attached to the originating claim, originating application or originating process of any class or representative action.
- You and the Company and its affiliates agree that if any part of this section is later deemed invalid as a matter of law, then the remaining portions of this section shall remain in effect, except that in no case shall there be a class or representative action.
- You understand and agree that by entering into these terms, you are waiving the right to trial by jury or to participate in a class action. You and the Company and its affiliates agree that if any part of this arbitration agreement is later deemed invalid as a matter of law, then the remaining portions of this section shall remain in effect.
International Sanctions
- The use of the Platform may be subject to international economic sanctions requirements or restrictions. By utilizing the Platform, the User agrees that it will fully comply with any and all such requirements or restrictions. The User is not permitted to use the Platform if (a) the Company is prohibited from providing services to the User under any Applicable Laws and Regulations; or (b) the User intends to transact or deal with any person in breach of any Applicable Laws and Regulations or Maltese Sanctions Laws.
Unsolicited or Private Communications
- The Company cannot agree to obligations of confidentiality or non-disclosure with regard to any unsolicited information submitted to the Company, regardless of the method or medium chosen. By submitting unsolicited information, documents or materials to the Company or any Gemini Service Provider, the sender or anyone acting on the sender's behalf, agree that any such information, documents or materials will not be considered confidential or proprietary.
- The Company does not provide any facility for sending or receiving private or confidential electronic communications. Users should not use the Platform to transmit any communication for which the User intends only for the User and the intended recipient(s) to read. Notice is hereby given that all messages and other content entered using the Platform can and may be read by the Company, regardless of whether the Company is the intended recipient of such messages. Nevertheless, access to messages and other content will be accessible only by employees and Gemini Service Providers that reasonably need such access.
Miscellaneous
- The Company works hard to make the Platform safe, secure, and compliant. To that end, the Company expects that each User treats the Company's employees, including its Customer Support Team, as a User would like to be treated themselves: with respect. Any use of inappropriate or abusive language towards any of the Company's employees is strictly prohibited. Examples include, but are not limited to, verbal threats, harassment, aggressive comments, or behaviour that is disrespectful. This type of behaviour is a direct violation of the Company's code of conduct and this User Agreement. If an Exchanges User engages in this type of behaviour, the Company will politely ask the User to stop. If the User continues to engage in this type of behaviour, the Company will terminate the User's Account.
- The Platform is the Company's proprietary platform. The Platform is protected by copyright and other intellectual property laws. Except as set forth in the Company's API agreement ("API Agreement"), you agree and understand not to modify, copy, reproduce, retransmit, distribute, sell, publish, broadcast, create derivative works from, or store the Platform's source code or similar proprietary or confidential data or other similar information provided via the Platform, without the Company's express prior written consent. You may not use the Platform for any unlawful purpose.
- The Company hereby grants you a non-assignable and non-exclusive personal, worldwide, royalty-free licence to use the Platform and to access Gemini market data and other informational content through the Platform in accordance with the Company's API Agreement, Market Data Agreement, and this User Agreement. All other uses are prohibited. All rights in and to the Company, and not granted herein, are reserved.
- The Company's logo (whether registered or unregistered) (the "Company's Marks") are proprietary marks licensed to the Company and protected by applicable trademark laws. Nothing contained in this User Agreement should be construed as granting any licence or right to use any of the Company Marks displayed here without our express written consent. Any unauthorised use of the Company Marks is strictly prohibited.
- You may not use any of the Company's Marks in connection with the creation, issuance, sale, offer for sale, trading, distribution, solicitation, marketing, or promotion of any investment products (e.g., securities, commodities, investment or trading products, derivatives, structured products, investment funds, investment portfolios, commodity pools, swaps, securitizations or synthetic products, etc.), including where the price, return, and/or performance of the investment product is based on, derived from, or related to the Platform or any portion thereof, without a separate written agreement with the Company. The Company may use technology that is the subject of one or more pending patent applications.
- Each User agrees and understands that part of or all of the Platform may be periodically unavailable during scheduled maintenance or unscheduled downtime (collectively, "Downtime").
- Each User agrees and understands that the Company is not liable or responsible to a User for any inconvenience or damage to a User as a result of Downtime. Following Downtime, when services resume, a User understands that market conditions and prices may differ significantly from the market conditions and prices prior to such Downtime.
- We aim to provide you with the highest standard of service. However, we recognise that you may on occasion be dissatisfied with some parts of our service. If you would like to make a complaint about our service, you should contact the Company through the Help Centre . Details of our complaints handling procedures are available on our Website.
- If you are an Eligible Complainant, you may be able to refer your complaint to the Arbiter for Financial Services, which is an independent dispute resolution service. Additional information about the Office of the Arbiter for Financial Services can be found at .
- The Platform may link to other websites operated by or with content provided by third parties, and such other websites may link to the Platform's website. You agree and understand that the Platform has no control over any such other websites or their content and will have no liability arising out of or related to such websites or their content. The existence of any such links does not constitute an endorsement of such websites, their content, or their operators. The Platform is providing these links to you only as a convenience.
Third-Party Service Providers
- Where the Company facilitates execution and/or settlement of Contracts via third-party infrastructure, the User agrees to comply with all applicable third-party terms and understands that the Company is not responsible for the performance, functionality, legal enforceability, or security of such infrastructure, nor any losses arising therefrom.
- You agree and understand that the Company may use third parties to gather, review, and submit or facilitate the submission of your data and activity from the Company to any governmental, regulatory or other authorities on the Company's behalf. By accessing or using the Platform, you agree to grant third-party providers that the Company may engage, the right, power, and authority to access and submit your data, activity, and personal and financial information to the relevant governmental, regulatory or other authorities on the Company's behalf and in accordance with and pursuant to their terms and conditions, the Privacy Policy, and/or other policies.
Third-Party Information Accuracy and Usage
- An information provider is any company or person who directly or indirectly provides the Company with information (the "Information Provider"). Such information could include, but is not limited to, overall market data, quotations from other exchanges, markets, dealers, and/or miners of Digital Assets. The third-party information the Company may provide through the Platform has been obtained from Information Providers and sources the Company believes are reliable; however, the Company cannot guarantee that this information is accurate, complete, timely, or in the correct order. The information belongs to the relevant Information Provider. You may use this information only for your own benefit. You may not reproduce, sell, distribute, circulate, create derivative works from, store, commercially exploit in any way, or provide it to any other person or entity without the Company's written consent or the consent of the Information Provider, if required.
Restricted Access to the Platform
- You agree and understand that you are not allowed to enter any restricted area of any computer or network of the Platform, the Company, or any Gemini Service Provider under any circumstances, or perform any functions that are not authorised by this User Agreement. You should never access the Platform from an unsecured or public computer and/or network.
Investor Compensation Scheme
- We are covered by the Investor Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. The amount of compensation depends on the type of business and circumstances of the claim. Information may be obtained from . Professional clients are generally not entitled to claim for compensation from the investor compensation scheme in terms of the Investor Compensation Scheme Regulations (Subsidiary Legislation 370.09, Laws of Malta).
Enforcement Event and Remedies
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